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XMas Offer <- still didnt get my FSP nor anything else ?


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#41 fs_tigrica

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Posted 22 December 2010 - 19:19

As irked as I am..... the cows aren't the only ones being hit recently. Other games, Skype, and whatnot are all having problems..... Skype is borked at the moment, actually.


The internet is broked'ed.

Skype is always having some kind of issue. Some days it lags all the time in group chats.

#42 stringer6

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Posted 22 December 2010 - 19:31

Hmm, Put in my ticket just after 6, No news yet

#43 Sakuliver

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Posted 22 December 2010 - 19:34

both here and in ss2 nothing yet...as it was last year. And I also haven't heard anybody who did receive them. Why not for next year just include a note when you pruchase them that to get them you have to send in a ticket on dec.22!

#44 Hoofmaster

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Posted 22 December 2010 - 19:43

Well... The person who bought for me will be away for christmas, so that means I have to wait till after christmas to get them?


I don't see any in the list registered with us for you, but they just need to let us know the transaction reference number and we can get it allocated right away.


Thats the problem, I doubt I will catch the person who bought for me before she leaves for vacation. I dont have that number. Ah well I guess its the last time buying fsps then.


I'm pretty sure I've already replied to your ticket :)

#45 fs_glaex

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Posted 22 December 2010 - 19:45

I haven't recieved mine either, submitted a ticket at 02:26 PM server time, and haven't recieved a response yet :(

#46 Kedyn

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Posted 22 December 2010 - 19:51

I'm pretty sure HCS is getting pounded with Tickets, but it is quite unfortunate that the actual purchases (from what most friends say through paypal) aren't going through. I know mine was taken out of my bank account, so there is no way that it wasn't reported.

I should have been wary when I didn't get a message like I did for the reward FSP item.. guess I'll just wait alongside everyone else when my ticket is answered.

Very disappointed though =/

#47 yotekiller

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Posted 22 December 2010 - 19:53

I got the 50 someone else sent me but not the 200 I bought for myself. Submitted a ticket but not sure I had the correct transaction number so I guess it's just wait and see time for me. First time I've had a problem with donations but if I ever decide to do it again you can be sure I will document everything three different ways. Guess that's a lesson learned for me.

#48 C4RPY

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Posted 22 December 2010 - 19:57

I got the 50 someone else sent me but not the 200 I bought for myself. Submitted a ticket but not sure I had the correct transaction number so I guess it's just wait and see time for me. First time I've had a problem with donations but if I ever decide to do it again you can be sure I will document everything three different ways. Guess that's a lesson learned for me.


Did you get the Free Gift? If so what was it, I am curious and was the only reason I donated ($6) this year after last years hic cups :(

#49 yotekiller

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Posted 22 December 2010 - 20:00

Nope, no free gift for me, just the 50 someone else gave me. Sorry.

#50 Mzzery

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Posted 22 December 2010 - 20:04

I still didn't get any either, no FSPs, free gift or loyalty rewards. I used paypal as well.

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#51 BandLaw

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Posted 22 December 2010 - 20:04

I'm pretty sure HCS is getting pounded with Tickets, but it is quite unfortunate that the actual purchases (from what most friends say through paypal) aren't going through. I know mine was taken out of my bank account, so there is no way that it wasn't reported.

I should have been wary when I didn't get a message like I did for the reward FSP item.. guess I'll just wait alongside everyone else when my ticket is answered.

Very disappointed though =/


+1.. I won't be donating again for the future until I'm 110% confident these things are fixed.
2nd, I still, and will always object to this being called a donation. I"m not donating money to you because I like you (although I do like HCS, most of the time), I'm buying virtual dots to get virtual stuff with in exchange for $$. Its not a donation, regardless of what we call it.

#52 C4RPY

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Posted 22 December 2010 - 20:08

Nope, no free gift for me, just the 50 someone else gave me. Sorry.


The Free Gift may come through when 'your' donation is allocated then.. hopefully :)

#53 C4RPY

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Posted 22 December 2010 - 20:08

I still didn't get any either, no FSPs, free gift or loyalty rewards. I used paypal as well.


*sooooooothes* I feel ya hunny!

#54 Matetuer

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Posted 22 December 2010 - 20:09

I don't have any transaction reference number, is that mean i will not get my FSPs?

#55 fs_glaex

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Posted 22 December 2010 - 20:10

Should recieve 1% bonus FSP for every hour it's being dragged out :D

#56 fs_mossco

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Posted 22 December 2010 - 20:12

Just got mine finally:) No free gift, although I didn't know there was mention of one, lol.

#57 BandLaw

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Posted 22 December 2010 - 20:13

I don't have any transaction reference number, is that mean i will not get my FSPs?


If you bought FSPs, you should have a receipt with that number on it. If there's no receipt, then you may have not been billed. Double check your bank account before sending in a ticket.

#58 iTzBiLL

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Posted 22 December 2010 - 20:16

I paid via CC. But I received no points after the notice was sent out saying gifts had been distributed. I just copied the email I received from RBS and submitted a ticket. Now I wait. :roll:



edit: Are they actually working to fix tonight? Or did they delay the allocation of points b/c they knew this would happen and they want to do it tomorrow?

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#59 C4RPY

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Posted 22 December 2010 - 20:19

Just got mine finally:) No free gift, although I didn't know there was mention of one, lol.


Only reason I donated ($6) this year...

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#60 dory364

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Posted 22 December 2010 - 20:20

I got mine awhile ago =o

Any free gift? Didnt get a free gift.


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