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Forum Issues - As "I" perceive them ..


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#21 Windbattle

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Posted 31 March 2012 - 07:30

I agree with the original poster, but it comes down to resources. If they spend more time on the forums, that is less resources for other things.

I think they need to play their own game ... that is step ONE. Step TWO, is looking through the forum and answering questions players have about the game. Step THREE, would be to implement changes as THEY SEE FIT (not catering to any one group).

Those 3 steps must be achieved ...

#22 Hoofmaster

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Posted 31 March 2012 - 14:56

We read the forum regularly and do comment on player created threads.

Just because we don't always comment on a topic, doesn't mean we aren't reading it. :)

#23 Chazz224

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Posted 31 March 2012 - 15:12

We read the forum regularly and do comment on player created threads.

Just because we don't always comment on a topic, doesn't mean we aren't reading it. :)



We know you are very active in the forums Hoof when you are online... Big G is as well, but this does not include all of your staff lol I've spoken with some of the members of your staff and not all read the forms and have openly told me that and expressed it One of your admins was unaware of a 40 page thread that recently involved a big update that many opposed. So I regret to inform you that no, not all of your people are up to date or even read the forum as they them selves expressed to me. Perhaps that will change.

On a brighter note you are very active Hoof, you share your thoughts and opinions with us. Even though some have dared to disagree or suggest alternatives, we know at the end of the day you are only one person and you can only do so much your self. We do appreciate all you do to help, when it helps.

Regards,

Chazz

#24 fs_sangdiablo

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Posted 02 April 2012 - 03:50

Ok here is a for instance. And bear in mind, I was a player mod when they had players moderating.


Suppose, a player moderator decides that you have been warned enough and there is no other option but to ban you from the forum until the Cows can deal with you.

You'd be a little pissed, but then it is only the forum right?

Wrong.

Player mods because of how the game is coded/linked to the forum and the limited access a moderator had to tools -really- did not want to have to ban ever. Why? Because if we had to ban you on the forum you would not be able to access the game either until an HCS staff member could deal with the situation.

Bad enough right? Now imagine if you were selling stuff or buying stuff on the AH, had a big bunch of stuff or just one or two really expensive items in your mailbox when this happened. If it took more than the time on your mailbox .... you lost those items.... because a PLAYER - who just happened to be a moderator too, had to ban you on the forum. Livid right? Sure make sense to be.

Now, factor in that we 'donate' to get those fsp that you might have spent on items that just got flushed down the tubes because of the situation - you can equate those digital bits of code to real money. Now you're really pissed right? I mean seeing red in some cases. You're seeing red, you're mad as all hell. You want your stuff back NOW! So you go off on the cows, on mods, on the game.

Now, since it could impact your game play, hcs's bank account, etc etc it causes an issue. One that by doing away with mods they solved.


Now here's something to chew on:

What if one of us player mods had been hacked or had gotten it into our heads that we were just going to go postal as it were and wreck a bunch of havoc? We knew the potential for banning players that we had right at our fingertips. What if we decided to hunt and search through the forum for that one post by anyone we ever took even the slightest dislike to and clicked that ban button?

Boils down to at least for general moderation, that the risk vs the benefits just wasn't there if you think about all those things.

When it comes down to cases, other than the once in a blue moon instance where someone is posting porn or scams things can be ok. If you use mod summon things get taken care of semi-timely and generally if someone who knows about how to use the ignore function on the forum is around they can post what to do to block yourself from seeing the offensive stuff. Although it would be nice to not need a bunch of threads necro-bumped or just junk threads being made to bury offensive or scam content in the time between reporting a problem on the forum and it being handled.

I -do- think the suggestions section should not have been merged with general. Frankly that has led to no end of issues with stuff getting buried that shouldn't be. People complained that only when they 'accidentially' posted a suggestion in general did it get any attention though. So, the sections are merged now. Seen any improvement? I don't think so. Personally I think ideas get lost much easier now.


I'd go so far as to guess those are the same (or similar) reasons that I have NOT seen player mods in any other online game official forums, either.

I have seen games linked with the forums for login purposes, though. Player violates rules in the game and gets banned? Automatic forum ban as well (drama reduction). Same vice-verse, and logging in becomes more convenient for legit players. If anything, it would make 'detritus-control' that much easier. Perhaps throw in an automatic hold on all stuff in the mailbox, like the cows do for downtime during updates, just on an individual basis. Of course, the hold would not be needed in the case of a perma-ban.

Less garbage to sift through means more time to respond to legitimate ideas and issues.

#25 Noeni

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Posted 02 April 2012 - 04:24

I understand why many such things get brush a side because you people are so impatient. you complain about the pvp aspect of the game ,BB,aspect ladder, aspect. ect.ect. and they are doing there best to give you what is more urgent due to the mass of complaint.and crying.so lighten up chill .the on going topic is a bit of priority at the moment.Let them finish this before you toss more complaints will ya. dang! 8)

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#26 fs_deathvigil

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Posted 02 April 2012 - 15:32

I logged in just to reply to t his thread and to leave my 2 cents.

I started playing FS over a year ago, for a few weeks and left. Came back a few months ago and am now a very active player. For me the Forums are terrible. If i were to judge this game on a whole, i would not be playing it. Overall involvement on the Forums seems weak to me; from both the players and the FS Staff. As for the reason i am not sure. But a turn-off for me.

When looking for information i came to the Forums and found very little. Disappointing actually. After a little while i have basically given up on the Forums. I will check it out on occasion just to see if anything interesting and new is here or a link brings me here. That is about it.

I do not know what it would take to get the Forums back up and running full speed ahead. If i can help let me know. I agree with a lot of what has been said here. And as for players being banned from the Forum and can't log back into the came - they should know better! Consequence of getting banned...


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