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Cant enter the game anymore


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#1 Maquiboy

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Posted 19 September 2013 - 20:58

Was walking in eldevin kingdom east and they was loading partitions every 30 second then everything freeze... i log out then log in but i cant its unpacking ressource/loading partition indefinitely... Cant play anymore :(

 

im able to enter game with other character accounts...

 

EDIT even changing dont change anything. still cant unpacking things...



#2 Mojawk

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Posted 19 September 2013 - 21:31

Are you receiving any error message in the java console? Could you provide a screenshot of the problem / error message?


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#3 Maquiboy

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Posted 19 September 2013 - 21:42

Are you receiving any error message in the java console? Could you provide a screenshot of the problem / error message?

no error message.. just the screen with eldevin kingdom east on background and the orange bar unpacking ressources/loading ressources at the bottom keeping moving..

 

EDIT : by the way i was able to play for an hour + without any problem..



#4 Maquiboy

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Posted 19 September 2013 - 22:14

no error message.. just the screen with eldevin kingdom east on background and the orange bar unpacking ressources/loading ressources at the bottom keeping moving..

 

EDIT : by the way i was able to play for an hour + without any problem..

ok it looks like im in the game but cant play. it just cant open eldevin east... i can open my inventory, see my talents etc. but all that with the backgroung loading eldevin kingdom east...



#5 cowboy

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Posted 19 September 2013 - 23:11

Maybe try clearing your browser/java cache, maybe restart browser also. There does seem to be some random issues sometimes for people which gets fixed by this. Sometimes our cloud storage maybe messes up for some reason. Not sure exactly but its somewhere there related and clearing cache may help you.


Glenn Murphy (cowboy)
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#6 Maquiboy

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Posted 19 September 2013 - 23:24

Maybe try clearing your browser/java cache, maybe restart browser also. There does seem to be some random issues sometimes for people which gets fixed by this. Sometimes our cloud storage maybe messes up for some reason. Not sure exactly but its somewhere there related and clearing cache may help you.

java cache cleared and problem fixed thx a lot cowboy



#7 cowboy

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Posted 20 September 2013 - 00:07

Yeah I really need to look into why that happens fully. Its odd but it maybe a specific browser thing, but after an update nothing should cache from the last build at all, perhaps an old applet was left up in the browser, but then that shouldn't even connect. So yeah not sure, but it must be something caching strangely :).


Glenn Murphy (cowboy)
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#8 Shady

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Posted 20 September 2013 - 11:01

same problem , cleared cache and fixed it thanks cowboy




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