Jump to content

Photo

Failed login: Unable to connect to the server


  • Please log in to reply
10 replies to this topic

#1 Chriscross

Chriscross

    New Member

  • New Members
  • Pip
  • 10 posts
  • United States of America

Posted 04 December 2013 - 23:08

I can load the client fine, but when connecting to a server I get the error- "Failed login: Unable to connect to the server"

I've cleared my cache, Java cache, and allowed ports 7777/7778 through my firewall. I'm still having no luck connecting to the server. I really would like to try the game out!

 

I already have a support ticket, but if anyone knows something else I can try in the meantime... I'm open to suggestions.

Attached Thumbnails

  • failedlogin.png

Edited by Chriscross, 04 December 2013 - 23:08.


#2 Chriscross

Chriscross

    New Member

  • New Members
  • Pip
  • 10 posts
  • United States of America

Posted 05 December 2013 - 20:48

Any help?



#3 sirwilliam732

sirwilliam732

    New Member

  • New Members
  • Pip
  • 1 posts

Posted 06 December 2013 - 04:28

I am getting the same error, Google Chrome, Windows 8.1 64 bit if that helps.



#4 Chriscross

Chriscross

    New Member

  • New Members
  • Pip
  • 10 posts
  • United States of America

Posted 06 December 2013 - 18:49

Still no reply from support sadly. :<



#5 Chriscross

Chriscross

    New Member

  • New Members
  • Pip
  • 10 posts
  • United States of America

Posted 07 December 2013 - 02:57

No one else fixed this problem?



#6 Chriscross

Chriscross

    New Member

  • New Members
  • Pip
  • 10 posts
  • United States of America

Posted 07 December 2013 - 19:52

Can anyone shine some light? Anyone else experience this? I can't be the only one!



#7 milon9999

milon9999

    Member

  • Members
  • PipPip
  • 110 posts

Posted 08 December 2013 - 01:30

I did clear java cache 3 times but still can't access to the game. I need helm guys. Here is the console details:

 

Java Plug-in 10.45.2.18
Using JRE version 1.7.0_45-b18 Java HotSpot™ Client VM
User home directory = C:\Users\Cel
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
Exception in thread "Thread-22" java.lang.OutOfMemoryError: Java heap space
    at a.apr.b(Unknown Source)
    at a.zu.b(Unknown Source)
    at a.zu.b(Unknown Source)
    at a.afv.b(Unknown Source)
    at a.aoj.b(Unknown Source)
    at a.ix.b(Unknown Source)
    at a.abp.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
 


dbzteengohansig_by_zzkurozz-d69715k.png


#8 l3fty

l3fty

    Senior Artist

  • Moderators
  • PipPipPip
  • 536 posts
  • Badge

Posted 08 December 2013 - 14:11

How much memory do you guys have in your machines?

 

Have you gone through all the potential fixes in this thread? http://forums.hunted...showtopic=57465

 

I've also noticed that a manual cache deletion sometimes works better than letting Java do it.

 

Try deleting the two folders ( named '6.0' and 'security' ) within this folder: 

 

      C:\Users\YourUserName\AppData\LocalLow\Sun\Java\Deployment\cache

 

Failing that you might have to wait for people to be in the office on Monday morning.


L3fty
Senior 3D Artist

#9 Chriscross

Chriscross

    New Member

  • New Members
  • Pip
  • 10 posts
  • United States of America

Posted 09 December 2013 - 01:06

That unfortunately did not work for me either. :( Guess I'll be waiting on support.



#10 Chriscross

Chriscross

    New Member

  • New Members
  • Pip
  • 10 posts
  • United States of America

Posted 09 December 2013 - 09:11

Java Plug-in 10.45.2.18
Using JRE version 1.7.0_45-b18 Java HotSpot™ Client VM
User home directory = C:\Users\admin
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
Resource https://cdn.eldevin....06/gbloader.jar has future expires: Mon Dec 09 02:33:14 MST 2013 update check skipped.
Resource https://cdn.eldevin....06/gbloader.jar has future expires: Mon Dec 09 02:33:14 MST 2013 update check skipped.
Resource https://cdn.eldevin....06/gbloader.jar has future expires: Mon Dec 09 02:33:14 MST 2013 update check skipped.


#11 KeS

KeS

    Veteran

  • Members
  • PipPipPip
  • 3,063 posts
  • Badge

Posted 09 December 2013 - 16:48

i can't start new topics in the fourms


The world is cruel...as will I....



0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

Font:
Arial | Calibri | Lucida Console | Verdana
 
Font Size:
9px | 10px | 11px | 12px | 10pt | 12pt
 
Color: