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2 office days and still no support?!?


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#1 AwiesGoesRawr

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Posted 24 March 2015 - 15:00

I have been waiting for 2 days now to get support for my payment problems (I paid for supporter rank through steam and they took the money but I still did not receive my rank.)

 

 

I want service what I pay for. If rant through forums is only way to get some attention, there is something very wrong in your end.

 

 

Time to answer!

 

 

Thanks.

 

 


Eldevin Steam-generation.

 

 

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#2 Anakiro

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Posted 24 March 2015 - 15:50

Hi there. I had a look at your ticket and it seems it was submitted yesterday? It is with the right person however and will be dealt with shortly. I apologise for the wait, I know any delay with payment issues can be especially frustrating.

 

(If I'm looking at the wrong one, shoot me a PM with your ticket ID and I'll chase it up for you.)




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