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Missing shards


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#1 BhamJoe

BhamJoe

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Posted 08 October 2016 - 08:14

Has anyone else had their game crash only to find your shards missing when you restart? It happened tonight and has happened once before, I was in the process of upgrading before and thought I just used them but both times it reset me to 620 shards.

That is $150 out the window. Game admins, please assist me in resolving this before I challenge the iTunes charges. Yes I have opened a ticket, but so far no response to the several tickets I have opened.


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