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Bug Report question (and Zendesk)


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#1 zxvf

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Posted 27 November 2017 - 20:46

Main point of this thread: Can I report a bug to Zendesk or should I report it elsewhere? i made a video of the bug. Can I just PM the bug to someone?
 
*Admin Edit*

Please do not post Support correspondence in the Forums or anywhere else. These should all be reported to Zendesk where it is being looked at.

Edited by BigGrim, 28 November 2017 - 10:07.


#2 INDeeDO

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Posted 28 November 2017 - 02:49

all bug reports for Operation New Earth should be sent here

 

https://opnewearth.z...us/requests/new

 

the admins wont really answer any other way


Edited by INDeeDO, 28 November 2017 - 02:50.


#3 zxvf

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Posted 28 November 2017 - 03:58

all bug reports for Operation New Earth should be sent here
 
https://opnewearth.z...us/requests/new
 
the admins wont really answer any other way

 
Yeah that's what I've been doing -- Zendesk.

Edited by BigGrim, 28 November 2017 - 10:07.


#4 INDeeDO

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Posted 28 November 2017 - 04:42

i've had different experiences when i've reported bugs,sometimes outstanding,most however just the usual response that you have said "Thank you for bringing this issue to our attention"

 

and sometimes they don't even answer,until a week later lol


Edited by INDeeDO, 28 November 2017 - 04:46.


#5 BigGrim

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Posted 28 November 2017 - 10:08

Please do not post Support correspondence in the Forums or anywhere else. These should all be reported to Zendesk where it is being looked at.

~ Grim
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