5 replies to this topic

[Josh1404]

Not long ago my auctions cleared but there is nothing in my mailbox.

 

Panicking a little as I don't want to lose all my items.

 

Never had anything like this happen.

 

I have not allowed them to expire they simply have not been added to my mailbox.

 

Any help cows?

[Egami]

Same thing happened to me. Put up within the last 2 hours. No notification, but nothing anywhere. 

 

Well, Josh, at least we know it's not a freak thing.... as in, not just us individually. Hope HCS will look into it. 

 

I was thinking I'd wait 20 minutes to see if they're in limbo somewhere before the downtime. Then guess I'll file a support ticket. 

 

EDIT: Posted support ticket with link to this forum post.

Edited by Egami, 21 February 2018 - 13:27.

[BigGrim]

Will look into it. As ever, put your tickets into Support and we'll investigate.

~ Grim

[stimpysam]

Mailbox and arena are now working again. Thanks for the prompt fixes.

Edited by stimpysam, 21 February 2018 - 13:55.

[Egami]

Yup, got the stuff back. Thanks BG.

[BigGrim]

Hey there.

No worries. Sorry for the inconvenience!

~ Grim