Utter nonsense. Support bends over backwards to help people. Generally, the ones who feel they don't get help from Support are the troublemakers who do not see why rules should apply to them.
A huge amount of feedback we get from players is that they actually love just how much we do for them through Support.
I will personally testify that i have actually called the cows regarding things and have not only been treated GREAT and my needs met and taken care of, BUT also some nice little conversations to boot!! (even taught me how to send something thru a support ticket!! with patience and kindness)

Find content
