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Guide to Account Merging and FAQ

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#1 Zorg


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Posted 29 September 2012 - 14:00

All our games have now been added to the Hunted Cow portal and you may now merge your old game accounts in to new Hunted Cow global accounts.

When you go to the game from this site, using one of the links here you'll arrive with a token that identifies who you are. You'll then be given the option to either create a new account (usually just by filling out a game character name) or merge an old account.

If you merge an old account in to your Hunted Cow account future visits will simply log you in to that account on arrival.

What about my character name?
Names on our various games are unique to that site, the display name you pick here is just for the forums. So you'll get to keep your old name on any game we merge in to.

I made a new account instead of merging my old account!
Oops, you'll have to contact support using the bar at the top of our pages and ask them to remove your new accidentally created account so you can go back and merge your already existing account.

What if I have more than one account on a game?
Well, that's not allowed! Except on Gothador and Solar Fleet, when you arrive there you'll be asked which character you wish to login with and given the option to add more characters to your Hunted Cow account if you wish.

But my name on a game is different to my name here!
We know this can be confusing, but if you're in a games forum you'll see posters game details below their avatar to the left. We'll be adding more detailed profiles soon as well so you can see all the characters a player has.

But I don't want to merge my accounts! :(
Well aren't you grumpy, we'll be giving various incentives and rewards for doing so along the way and we think this new system is a vast improvement over the old segregated accounts, forums and support systems.

Feel free to post any other questions you have regarding merges here and I'll do my best to answer them!

~ Senior Web Developer
Wayne 'Zorg' Robinson | Steam

#2 MrDez


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Posted 22 November 2013 - 10:43

i want to use my old account in fallensword, how can i used it

#3 MrDez


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Posted 22 November 2013 - 10:44

i want to used it rather than my new account now.i want used it now

#4 McGivvern



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Posted 07 February 2014 - 19:26

Merging doesn't really seem to work, does it?


Tried resetting my password, et all, but no result.


I guess the Old Retired Heroes are not welcome anymore?

#5 Edmundo3


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Posted 17 February 2014 - 21:20

the password reset for merging its not working at all i try to reset the password from my fs old account but i never get the email i already send a ticket and still waiting

#6 Kosak


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Posted 29 July 2014 - 16:31

Hmm it seems that I'm not only one to who reset password in merging don't work.
Did you guys ever figure it out how to make it work?

#7 N0ccy


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Posted 09 January 2015 - 21:29

The forgot password for merging a account is not currently working i know the email address is correct as it is the only one i have.

#8 Inffection


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Posted 15 January 2015 - 18:57

So i can get my old account back? i know the user name and password where do i go fom there. i dont know the email though, only password and user name.

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